Refund policy
Return & Refund Policy
At Trap Van Gundy, all sales are final.
We do not offer refunds or accept returns on any items, including both physical products and digital downloads. By completing a purchase on our website, you agree to this policy.
No Returns or Refunds
- All items are non-returnable and non-refundable
- This includes digital products, custom orders, and physical merchandise
- Customers are responsible for reviewing product details before purchasing
Damaged, Defective, or Incorrect Items
We stand behind the quality of our products. If your item arrives damaged, defective, or incorrect, we will replace it.
To request a replacement:
- Email us at trapvangundy@gmail.com
- Include:
- Your order number
- A clear photo of the damaged or incorrect item
Requests must be submitted within 14 days of delivery.
If approved, we will send a replacement item at no additional cost.
You do not need to return the damaged item — you may keep it.
Digital Products
- All digital downloads are final sale
- No refunds, exchanges, or cancellations will be provided once the product has been delivered
- If you experience issues accessing your file, please contact us and we will assist you
Contact Us
If you have any questions about your order, please contact us at:
trapvangundy@gmail.com